2. Review of Key concepts
The
Discriminate Study tool was used to investigate the pay scale in the industry,
satisfaction and job security, as these were observed as some of the key
approaches used to retain personnel. Tripathi et al., (2011) attempted to
examine the challenges faced in organisations, i.e. private and public
institutions, and the variables faced by them to solve their problems.
Examination of the job satisfaction scale, experience in employment, working
environment and hours, reasons for job switches, loyalty and retention methods
were proposed with respect to private and government institutions. Pay
dissatisfaction, absence of opportunities in progression of career, unpleasant
working conditions, unsecured employment, loyalty were the factors that decided
the commitment towards the employer. Saleem et al., (2019) conducted a research
at University of Pakistan and concluded that pay, peer support and work-life
imbalance were some of the main influences in turnover intention compared to
recognition and incentives. It also found that family life is affected by rigid
and a heavy work load. Motivational factors such as Modest salary, managerial
support, skills development will reduce the intention to resign. When debating
about an all-inclusive method to retain employees, Varkkey and Dessler (2018)
claimed that action should be taken to improve retention of workers by way of
salary hikes, recruit smart, discussions on job roles, offer guidance, flexible
work hours, employee wellness initiatives, high performance HR practices,
binding contracts, etc.
Priyanka
and Dubey (2016) conducted an analysis with the key component technique using
eight variables such as i. they have clear employee turnover intentions, ii.
unacceptable pay, iii. No career advancement prospects, iv. absence of peer
support, v. deprived learning and development, vi. unfortunate working
conditions i.e. no occupational protection, vii. poor correspondence and viii.
employment uncertainty. Kossivi et al., (2016) carried out a study on various
retention factors found in different previous studies and listed them as growth
potential, balancing work life, rewards, management leadership traits, work
climate, autonomy, training and development, social support, etc.
In
India, Vijayalakshmi
(2012) examined the variables that influence retention of workers in
automotive industry. Objectives of this study were i. Learning the retention
habits of staffs in the automotive business ii. To describe the overall worker
satisfaction about the work place, iii. To understand the opportunities for
training, growth offered and its usefulness iv. For assessing compensation
variables. The Kruskal Wallis test, chi-square analysis, Mann-Whitney test,
regression analysis and variance analysis were used for this study. This
addressed global retention strategy as it includes reasonable wages, balancing
personal and professional life, providing preparation, appraising employee
performance by conducting periodic evaluations, celebrating significant events,
recognising and rewarding in order to inspire employees. There are the aspects
observed globally by both the employer and the worker.
In conclusion it is possible to conclude that the meaning and context of employee retention and the issues and root causes differ from organization to organization and also differ according to the country the organization is based on. However, the common issues that translate to poor retention are associated with compensation, poor work life balance, leadership, working environments and well as performance management systems that are in place.
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