Staff Turnover Concerns In South Asia Global Services Centers

  This article initially discussed general actions that can be taken by the HR Department on employee turnover. ·       Exit Interview  − Everyone needs a job for their livelihood and for their future prospectus. So, no employee leaves his/her job without a reason. If an employee wants to leaves his/her job and resigns from his present assignments, then it is the responsibility of the HR department to interview the respective employee and find out the reason for leaving the job and the organization immediately. There could be various reasons for the employee to leave his/her job and the major reasons could be conflict with boss, no good work environment, lack of growth and lesser salary etc. ·       Finding the Reason for Leaving  − Finding the reason, why an employee is leaving the organization is very important and should be known for avoiding future employee exits. Hiring is a tedious process and it is really very diffi...

Hierarchy of Needs by Maslow The hierarchy of needs of Maslow (1943, 1954) is an infamous motivational theory of human psychology made up of a pyramid hierarchy defined in the five-tier model of human needs. Employees are driven and motivated to fulfil their needs, Maslow said, and certain needs take precedence over others. He further claimed that the next level needs to be fulfilled or met when one level is reached, as the level that is met no longer motivates an employee. There are five stages that inspire workers as they exceed each, stemming from the very simple need for physical survival. The Maslow's needs principle has practical consequences for management by helping managers to recognize the employees' various needs to inspire employees to achieve the anticipated actions (Greenberg and Baron, 2003) Figure 02:  Hierarchy of Needs by Maslow Maslow (1943, 1954) claimed that motivation is focused on people pursuing achievement and improvement by self-development, adding tha...

  Lack of opportunities to grow           Sheehan (2014) identifies that lack of opportunities for the employees that secure their career growth would lead to decline in the productivity falls and the increase in the rate of turnover of employees. According to firm specific human capital theory, an organization is able to promote the concept of learning-by-doing and its accumulation would remain positively related to staff turnover in an organization.   The majority of employees desire to be able to advance in their jobs and improve their quality of life. There is a strong desire among them to continue to learn and grow. Their ambitions include being able to take on a variety of duties and progressing up the corporate ladder in their careers. If they are unable to grow, develop, or advance in their current business or organization, there is a danger that they will quit that firm or organization. Employees who have the option to advance in their pr...

       The Discriminate Study tool was used to investigate the pay scale in the industry, satisfaction and job security, as these were observed as some of the key approaches used to retain personnel. Tripathi et al., (2011) attempted to examine the challenges faced in organisations, i.e. private and public institutions, and the variables faced by them to solve their problems. Examination of the job satisfaction scale, experience in employment, working environment and hours, reasons for job switches, loyalty and retention methods were proposed with respect to private and government institutions. Pay dissatisfaction, absence of opportunities in progression of career, unpleasant working conditions, unsecured employment, loyalty were the factors that decided the commitment towards the employer. Saleem et al., (2019) conducted a research at University of Pakistan and concluded that pay, peer support and work-life imbalance were some of the main influences in turnover in...